Fame and Partners Reviews

Don’t ever buy from this company. I ordered two dresses and upon receiving them found they were dirty, poor quality and didn’t fit. Of course I returned them but never received my money back. They still owe me $535.45 but haven’t seen a cent!

This is a HORRIBLE Company! DO NOT ORDER!!! It is a scam. The stuff comes from China, and it ends up costing you half the cost of the dress to return it. Material is so cheap. Save yourself the trouble!!!

Horrible returns process. The return portal has been down for over a week and customer support keeps replying with the same canned message of "we'll send you a return label once it's back up". Also, the dresses ship from China.

Disappointed with the quality of dresses. The only way I can return dresses is if I upload photos of them. Otherwise I can't return Even though this was never stated in their return policy. But they did let me know that they missed this information(uploading photos of items to be returned) on their Returns Policy section and addressed this to their team for correction. I have never had a company ask to upload photos for a return. No phone number to contact anyone. Are they Based in LA because the shipment came from China. Buyer beware.

I ordered a dress and it didn’t look good on me and was about 4 inches too short so I wanted to do the “simple” return right away. I went online and turns out I needed to submit a return application so I filled it out and it said I had to wait for approval. It’s been about 3 months and now they are saying I can’t return it because it’s past 30 days.

I am 100% happy with my first Fame & Partners experience for the Strappy Draped Gown! My measurements spanned a few different sizes, so I reached out for advice on which size to get, and the team steered me in the right direction. The dress fits great, I just need to have the straps shortened.

What a great experience. I purchased the Francois dress and I couldn’t be happier. The quality is worth the price and the fact that I don’t have to get any other alteration on it makes it that much better. The customer service has also been immaculate.

Had the BEST experience with fame & partners customer support! I desperately needed a new size in a dress for the wedding I was in. They worked so hard to get back to me and find me something that would work for the wedding. I am so so grateful they went above and beyond to help my situation. 10/10!!!

I had a great first experience ordering my rehearsal dinner dress from F&P. I love how customizable the gown was. It was also very helpful that customer service reached out to confirm my measurements because they thought another size would be a better fit. Just to be clear, the gowns are not custom to your size, but they are made-to-order. The gown was delivered in a timely manner and is a beautiful fit and quality.

I ordered a dress for my High School Graduation ceremony and Frame and Partners. Throughout the process I received the kindest and most helpful support from the service and was even offered a total refund should have the dress not arrived on time for my graduation.
The quality of the dress itself is amazing and the cut perfectly fitting.
I can totally recommend buying a dress from fame and partners!